I own a 2017 ZX10R, very uncharacteristically for this normally bomb proof engine a fault occurred resulting in the engine firing on only 3 of the 4 cylinders, very quickly after dropping the bike off at the shop i was contacted by Gary from the service department who informed me that this was something very much more serious than a spark plug misfiring and he would be in touch as soon as they diagnosed the issue, he called me back with the news that there was water in cylinder number 1 which would suggest that the cylinder is maybe cracked, at this point he made me aware that my warranty had ran out a couple of weeks before the fault occurred, i was totally gutted, he then told me that even though the warranty had lapsed Kawasaki UK may still honour the warranty if this was indeed a valid claim. Gary called several times to keep me informed over the next couple of weeks relaying the bikes diagnostics and the conversations which he was having with Kawasaki UK. Then one evening driving home from work Gary called (my heart sank when i seen the number as i thought it was going to be bad news regarding the warranty) but no he called and said that Kawasaki UK would indeed honour the lapsed warranty and cover all costs to the repair of the bike, (nearly £4000) i was elated, I would like to thank Gary from Bolton Motorcycles for keeping me in the loop at all levels, the mechanics who found the fault and repaired the engine and Kawasaki UK for being and amazing company.
Nice friendly staff. Darren was a pleasure to deal with when I purchased my new bike. Great range of machines available here from 125's to a H2 they have plenty of fun available. Cheers guys.
Jack Green Repping the learners out there with my gsx125 and hjc limited edition monster energy crutchlow replica helmet both purchased from bolton motorcycles great staff and shop purchased the bike at first with stock exhaust but after speaking with the legend Gary we sorted me out a scorpian exhaust system with baffle taking out sounds like a demon now evan neighbours have posted letters through my door about noise level???? all fitted in a matter of hours the bike has been solid and no issues at all if your in the market for a 125 and got a few quid to spend deffo recommend its the perfect bike awesome looking and has big bike feel plus your gonna look cool as hell on one and have the heads turning a bit like i do ???? just kidding but honestly bolton motorycles is the place to go looking forward to maybe making a few more upgrades to my 125 and going down for my second service see ya guys soon staff helpful knowledgeable and an array of good looking motorcycles theres nothing to not like
Absolutely awesome customer service! Bob Kimpton (and his colleagues too) went above and beyond to provide great advice, friendly no pressure service and they made me feel like I was sincerely important to them. Happy as heck with our new bike and side car! I will definitely be returning to them for my next purchase(s)!
Cheryl Anderson reviewed Bolton Motorcycles — 5 star September 1, 2017 · Only went here to have a look at bike, ended up reserving one but buying another. Lee from start to end was amazing, I couldn't have picked a better guy to get all the amazing advice I needed. This is my first bike I got the RKS 125 and I love it. Fits me like a glove. Feel super safe handling it. Lee has just delivered it my home showing me through what I need to do and where everything is. I also did my CBT at the training ground behind the shop where Karen was just perfect with me. Can't wait to get some practice in so I can go visit them all, feels like a right homely place. Love all the staff from reception to mechanics to sales and even the manager was a good laugh. If anyone is thinking of getting a bike or even advice GO HERE. You won't be disappointed. Xx
Collection of my son's new bike. First class service from a first class team. Thanks chaps
Friendly, honest, lovely stuff...
Nice helpful staff and hundreds of bikes
Nice friendly staff
Nice friendly staff. Darren was a pleasure to deal with when I purchased my new bike. Great range of machines available here from 125's to a H2 they have plenty of fun available. Cheers guys.
Top class dealership very friendly staff always willing to have a brew with you
Jim Evo recommends Bolton Motorcycles. July 15 · The great thing about Bolton Motorcycles is that they make you feel like family. The bikes are great but it's the staff that make this one of the best in the country. Great people!
Phil Brewitt Bolton motorcycles are the best bike shop I’ve done business with. Very helpful with my trade in motorcycle & easy transaction with these current times that we are all facing. Keep you updated all the time with what’s happening. Not forgetting the great deals they are doing on the motorcycles. I would highly recommend to anyone who are looking for a new motorcycle. 5 stars ***** from me. A big thank you to Jonathan & the full team. Phil
Kevin Boulton recommends Bolton Motorcycles. August 1 at 4:56 PM · Part exed the vespa gts for a Royal Enfield interceptor. They had the colour I wanted finance done and dusted cracking sales staff and dropped the bike off to my house in northwales, very clear on the finance and servicing and above all helpful worth the 70mile ride to them for the servicing, I’ve worked in the motorcycle industry previously and always weary but needn’t be with these, highly recommend clear concise and straight. One week in 200mile and bike hasn’t missed a beat
Very friendly people and very knowledgeable
Dale Kirk reviewed Bolton Motorcycles — 5 star February 18, 2018 · Well what can I say great communication great team I could go to any bike shop but choose to go miles out of my way as the service is worth it Had a torrid time with my scooter but after visiting these it was all put right Your not just a customer here your a fellow rider and part of the bigger picture They did what they say they’d do and got me on the road I cannot thank you guys enough even after a few hiccups you absolutely came through and delivered what good looks like I’ll definitely return for my cosmetic work shortly Bolton motorcycles leave other bike shops behind
Ipr Rana Attri recommends Bolton Motorcycles. August 10 at 12:20 PM · Very professional team and a great dealer to deal with. Alex French thank for top notch customer service. Looking forward to deal with you again. 10/10. Alex went extra mile to keep me informed throughout the deal and even he came to pick me up twice from a train station. Thank you so much guys. Ride safe
Superb service from Jonathan and the team
Gary Threlkeld recommends Bolton Motorcycles. July 19 · Excellent place A+. Got my Suzuki GSX from here just had my first service it was nice and fast. I got some useful information very helpful and polite people and very professional. Thank you.
I highly recommend this dealership! I have been into many over the last few months looking for a bike that would suit my petite stature and this was the only one that (a) dealt with me rather than my husband, (b) took the time to listen to what I wanted and then come up with suggestions that were not patronising and (c) took all my questions in their stride and answered every single one patiently! Jonathan, Bob and Helen were amazing to deal with and I have no hesitation in recommending them to anyone who wants a dealership that actually takes the time to make sure that you get exactly what you want and is there for you every step of the way. Thank you so much and I’ll definitely be dropping in for a brew over the coming weeks! You made this experience amazing and I am truly grateful for your help.
Top dealership took my bike there for an mot all the staff are very friendly bike passed happy days a visit is highly recommended well stocked with bikes and clothing etc.
Very friendly and helpful Staff
Kevin Walton reviewed Bolton Motorcycles — 5 star October 4, 2018 · Bought a Z650 this afternoon from Bob. Nice bike, nice people nice price and a nice cup of tea! I've been looking at bikes all over the place for the last few weeks and Bolton Motorcycles were the most welcoming folk I've come across in the Manchester area. Really enjoyed the ride home and look forwards to going back in a couple of weeks for the first service.
Jodie Louise I recently passed my Cbt test on the 2nd May and was eager to get a moped straight away! The staff there showed me through each bike and how to find the one I wanted online. I picked the bike and it was ready by the next day of ordering. Jonathon delivered it and came with helmets and gloves for me to try on and was very accommodating. He showed me through the bike and how to use it and helped me out a lot. Even with my million messages on sorting a moped he was always quick to respond and so helpful. If anyone is looking at getting a bike/ moped etc make sure you go to Bolton motorcycles. Quick service and helpful in every way! My first bike and it fits me perfectly Thankyou so much xx
Very helpful and friendly staff Lee and Bob are very professional and informative about the bikes well worth visiting this dealership would recommend to anyone.
Ian Bury reviewed Bolton Motorcycles — 5 star August 8, 2018 · I bought my first bike from Alex at Bolton motorcycles a month ago, had its first service and had some extra bits fitted yesterday. I live in the lakes so it was a bit of a trip but Bolton Motorcycles lent me a bike so I could visit mum and dads (The bike was a scooter, a little different to the GSX1000 being serviced.......what a hoot tho!) bike looks even more awesome now with the tail tidy, seat pod, carbon bits.......I love visiting this shop! Some more advice offered and received.
Great experience from start to finish, nothing was to much trouble. Thanks Paul
It's a bike shop. Friendly, free coffee good chat..